Privacy Policy
Last updated [September 03rd, 2023]
- Introduction
This Privacy Policy outlines how Global Techno Security (trading as Global Security) ("we," "our," "us") collects, uses, and safeguards your personal data when you access and use our website https://cctv-alarms.co.uk ("Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy also explains your rights regarding the data we collect.
- About us
Global Security is your trusted partner for state-of-the-art security solutions in the United Kingdom. With a strong commitment to safeguarding your peace of mind, we specialize in the development and distribution of cutting-edge security products tailored to meet the unique needs of both end-users and trade professionals.
Our mission is to provide comprehensive security solutions that empower individuals and businesses to protect what matters most. We understand the critical importance of security in today's world, and we are dedicated to offering high-quality CCTV systems, intruder alarms, fire alarms, and intercoms that enhance safety and peace of mind.
We are located in the United Kingdom.
- Data Controller
Global Techno Security, trading as Global Security, acts as the Data Controller under the General Data Protection Regulation (GDPR) for the data collected and processed through the Website. You may contact us at: info@cctv-alarms.co.uk
- Information We Collect
We collect and process various types of personal information to provide you with our services. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Information related to your account setup, including username and password.
- Payment Information: Payment details for product orders.
- Usage Information: Information about how you use our Website.
- Communication Data: Information you provide when you contact us, including email communications, chats, or phone calls.
- Technical Data: Information about your device, internet connection, browser, and operating system.
- Product Preferences: Information about your product preferences, orders, and usage.
- Data Automatically Collected: When you visit our Website, certain data is automatically collected through cookies, web beacons, and similar tracking technologies.
- How We Use Your Data
We use your personal data for the following purposes:
- To provide and maintain the Website.
- To process and fulfill product orders.
- To send order confirmations, invoices, and delivery notifications.
- To manage your customer account.
- To communicate with you about product updates, offers, and promotions.
- To provide customer support and respond to your inquiries.
- To improve our Website, products, and services.
- To conduct research and analysis.
- To comply with legal obligations.
- Legal Basis for Processing
We will process your personal data based on one or more of the following legal bases:
- Consent: We will obtain your consent for processing your data where required by law.
- Contract: Processing your data is necessary for the performance of a contract with you.
- Legal Obligation: We may process your data to comply with legal obligations.
- Legitimate Interests: We may process your data for our legitimate interests, provided this processing does not infringe your rights and interests.
- Sharing Your Data
We may share your personal data with:
- Our service providers, such as payment processors, website hosting providers, and delivery companies.
- Legal and regulatory authorities if required by law.
- Third-party marketing partners if you have provided consent for marketing communications.
- Data Retention
We will retain your data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. If you have an account with us, we will retain your data as long as your account is active. You may request deletion of your data by contacting us using the information provided in Section 2.
- Your Rights
Under the GDPR, you have certain rights regarding your personal data, including:
- Right to access your data.
- Right to rectify inaccuracies in your data.
- Right to erase your data.
- Right to restrict processing.
- Right to data portability.
- Right to object to processing.
- Right to withdraw consent (if processing is based on consent).
To exercise any of these rights, please contact us using the information provided in Section 2.
- Data Security
We take appropriate security measures to protect your data. However, the transmission of information over the internet is not entirely secure, and we cannot guarantee the security of data transmitted to our Website.
- Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our data practices or legal requirements. The updated Privacy Policy will be posted on our Website. It is your responsibility to review this Privacy Policy regularly.
- Contact Us
If you have any questions or concerns regarding your data or this Privacy Policy, please contact us using the information provided in Section 2.