Terms & Conditions

  • Introduction
  • Welcome to the https://cctv-alarms.co.uk website, operated by Global Techno Security, trading as Global Security. These terms and conditions govern your use of our website. By using this website, you agree to these terms and conditions, including our Privacy Policy. If you do not agree with any of these terms, please refrain from using our website.

  • Definitions
  • "Agreement" refers to the comprehensive set of terms and conditions, including the Privacy Policy, applicable to our website.

    "Product" or "Item" pertains to the merchandise available for purchase on the website.

    "Service" or "Services" encompass the various offerings available on the website, such as placing an order or submitting a customer review.

    "User," "You," and "your" denote individuals who access or utilize our services.

    "Customer" refers to users who access the website and complete purchases by making payments for the available products.

    "We," "us," and "our" signify Global Techno Security, trading as Global Security.

    "Website" includes "https://www.cctv-alarms.co.uk."

    "Customer Account" signifies an electronic account established by the customer for the purpose of procuring products offered on the website.

  • Scope and Geographic Limitation
  • These terms and conditions apply to your use of the website. We do not offer international shipping or installation services via this website. Our services are intended for users within the United Kingdom.

  • Payment Methods
  • We accept payments for product orders through Debit, Credit, and PayPal.

  • Amendments and Modifications
  • We reserve the right to modify these terms and conditions at any time without prior notice. The revised terms will be posted on our website, and your continued use of the website indicates your acceptance of these changes.

  • Account Setup and Use
    • To access certain features on our website, you may need to create a customer account. By setting up an account, you agree to provide accurate and current information.
    • You are responsible for the security of your account, including your login credentials and any billing information associated with it. Any unauthorized or authorized use of your account is your responsibility.
    • We retain the right to suspend or terminate your account at our discretion, with or without prior notice.


  • Product Orders
    • When you place an order on cctv-alarms.co.uk, you are making an offer to purchase selected products, subject to these terms and conditions.
    • All product orders are subject to availability. If a product becomes temporarily or permanently unavailable, we will notify you, and any payments made will be promptly refunded.
    • Product prices listed on our website are inclusive of VAT and any other applicable taxes, unless otherwise stated.


  • Order Confirmation and Delivery
    • After placing an order, you will receive an email acknowledging receipt of your order, but this acknowledgment does not constitute order acceptance.
    • Order acceptance and the formation of a contract between you and cctv-alarms.co.uk occur when we dispatch the ordered products to you.
    • We aim to deliver orders to the address you provide within specified timeframes communicated during the order process. While we make every effort to meet these timeframes, delays may occur due to circumstances beyond our control. In such cases, you will be notified promptly.


  • Returns and Refunds
  • At CCTV-Alarms.co.uk, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, you may return the items within 14 days of receiving them for a full refund or exchange. Our primary aim is to make the returns process as convenient as possible.

    To be eligible for a return, please ensure that the items are in their original condition, including packaging, accessories, and accompanying materials. The 14-day return period commences from the day you receive your order.

    Initiating a return is a simple process. Start by contacting our Customer Support Team using the provided contact details on our website. Our friendly team will guide you through the returns process, offering any necessary instructions and assistance.

    Once you have initiated the return, package the items securely to prevent any damage during the return transit.

    It's important to note that the customer is responsible for the cost of return shipping. For your peace of mind, we recommend using a reputable shipping service with tracking to ensure that your return is processed efficiently.

    As soon as we receive your returned items and complete the necessary inspection, we will promptly notify you about the status of your return. If your return is approved, we will initiate a refund to your original payment method. Please be aware that the time required for the refund to appear in your account may vary, depending on your payment provider.

    If you wish to exchange the returned item for a different product, please inform our customer support team when initiating the return. 

  • Warranty and Customer Responsibilities
    • Our products may come with warranties, the terms of which will be provided with the product or upon request.
    • Users are responsible for notifying us of any unsuitable content they encounter and for reporting any content that violates any laws.
    • By using our website, you agree not to engage in malicious activities, such as hacking or attempting to gain unauthorized access to our systems.


  • Security and Data Protection
  • Protecting your personal information is of utmost importance to us. We maintain industry-standard security measures to safeguard your data. For further details, please refer to our Privacy Policy.

  • Installation Services
  • We may offer installation services for our security products. These services are subject to separate terms and conditions, which will be provided upon request or at the time of booking. By availing of our installation services, you agree to abide by these additional terms.

  • User Responsibilities and Prohibitions
  • By using our services, you agree to utilize them exclusively for lawful purposes and in compliance with all applicable laws. Prohibited activities include but are not limited to:

    • Unauthorized reproduction, distribution, display, sale, lease, transmission, creation of derivative works, translation, modification, reverse-engineering, disassembly, decompilation, or exploitation of any part of this Site without our explicit written permission.
    • Misrepresentation or impersonation of any person or entity for deceitful or unlawful purposes.
    • Unauthorized access to the website using any device, scraper, or automated methods without proper authorization.
    • Interfering with the normal functioning of the website or attempting to gain unauthorized access to data, files, or passwords through hacking, data mining, or similar means.
    • Use of false email addresses or assuming false identities when submitting content to www.cctv-alarms.co.uk or third parties.


  • Exclusion of Liability
  • We disclaim liability for indirect damages and delays in deliveries. We are not responsible for inaccuracies on the site or final sales of products. Images displayed on the site may not precisely represent the appearance of the products.

  • Typographical Errors
  • We strive to provide accurate product descriptions and pricing information on our Website. However, we do not guarantee that all information is error-free or up-to-date. Prices may be subject to change without notice.

  • No Responsibility
  • We disclaim responsibility for losses resulting from factors beyond our control, such as inaccurate or incomplete information provided by you on our website, your inability to access our website at any given time, errors or omissions on our website, or unauthorized access or loss of personal information.

  • Third-Party Links
  • Our website may feature links to external sites or third-party websites for your convenience. These links should not be interpreted as an endorsement by us of the content found on these external sites. We do not assert or guarantee the accuracy or completeness of the information available on these external sites.

  • Personal Information and Privacy Policy
  • By visiting or utilizing this website, you agree to the utilization, storage, and handling of your personal information as stipulated in our Privacy Policy.

  • Limitation of Liability
  • The website and its services are provided "as is" and "as available" and without any express or implied warranties. We cannot guarantee the absence of errors, viruses, malware, or other harmful elements on the website, nor can we assure uninterrupted operation.

  • Copyright and Trademark
  • The content available on the website is safeguarded by copyright, trademark, and other applicable laws. Unauthorized utilization of the content may constitute a breach of these legal provisions.

  • Indemnification
  • By accessing or utilizing the website, you hereby agree to protect, indemnify, and absolve us, along with our officers, directors, employees, successors, licensees, and assigns, from any claims, actions, or demands, which may encompass reasonable legal and accounting fees, stemming from your violation of this Agreement or your improper utilization of the Content or the Website.

  • Miscellaneous
  • In the event that any provision of these Terms is deemed unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary to ensure that the Terms remain in full force and effect and are enforceable.

    Term. The Services provided to you may be canceled or terminated by us at any time, with or without cause, upon written notice. We shall have no liability to you or any third party due to such termination. Termination of these Terms shall result in the termination of all your Services.

    Governing Law. The terms herein shall be governed by and construed under the laws of England and Wales without giving effect to any principles of conflicts of law. The English Courts shall have exclusive jurisdiction over any dispute arising from the use of the Website.

    Force Majeure. We shall have no liability to you, your users, or any third party for any failure to perform our obligations under these Terms if such non-performance arises as a result of an event beyond our reasonable control, including, without limitation, an act of war or terrorism, natural disaster, failure of electricity supply, riot, civil disorder, or civil commotion or other force majeure event.

    Arbitration. For any claim arising between you and www.cctv-alarms.co.uk (excluding claims for injunctive or other equitable relief), the party seeking relief may choose to resolve the dispute cost-effectively through binding non-appearance-based arbitration. The party electing arbitration must initiate such arbitration through an established alternative dispute resolution ("ADR") provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (a) the arbitration will be conducted by telephone, online, and/or be solely based on written submissions, the specific manner will be chosen by the party initiating the arbitration; (b) the arbitration will not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties, and (c) if an arbitrator renders an award, the party receiving the award may enter any judgment on the award in any court of competent jurisdiction.

    Assignment. We shall have the right to assign/transfer this agreement to any third party, including our holding, subsidiaries, affiliates, associates, and group companies, without obtaining any consent from the User.

    Contact Information. If you have any questions about these Terms, please contact us at Info@cctv-alarms.co.uk.